Independent retail | Insta US same-week catalogue orders

Owner-run shops with one stockroom and a person who also unlocks the door.

What it is for

Independent retail is the buyer we write for first. You do not have a planning team. You have a Tuesday night and a hunch that the tee wall is thin. The order email should be short: codes, quantities, yard, window. We answer with a yes and a floor day, or a no and the next window that is still open.

How it ships

Do not order a pallet because the master price looks efficient. A shop with eight feet of wall needs inners. The carton math on the sheets shows how to turn a master into something your back room can hold. If you overbuy, the returns sheet will not save a seasonal hoodie in March.

At the door

Receiving happens between customers. That is why the size tape is on the flap. You should not need a table and an hour. Open, count, sign, put it away. If the count is wrong, photograph the flap and the inner before the next customer asks about a size.

When it slips

We will not set up a standing discount because you have been loyal for a month. Prices are on the pack page. If a code is wrong for your floor, switch codes. Loyalty, here, is answering the email the same day, which we try to do before 16:00 ET.

A first email from this kind of floor should name three codes, a yard, and a window. Look at the collection for codes and the yards for the door. If the need is a repeat pouch or bottle, read the restock pulse before you invent a subscription in a spreadsheet.

Keep going

First order for independent retail

Owner-run shops with one stockroom and a person who also unlocks the door. The useful first email names three codes from the collection, one yard, and one window. Independent retail buyers who write send some tees get a question that may land after the cut. Codes do not drift the way nicknames do.

Receive between other work if you must, but receive at the door. One inner against the flap, a second if the first is short, photos the same day. That habit matters more for independent retail than a longer brand story would. Returns are for banded goods inside ten days. Regret after a market, a guest, or a student has handled the unit is not a return.

Repeat goods, if this floor carries them, belong on the restock pulse: a go or a skip every second Monday. Silence is a skip. Private label, if you need your own mark, is a blank run and then a label week, not a note in the subject. Independent retail still pays the trade price on the pack page, in USD, plus the lane.